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Online
Help Manual - Introduction |
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- Welcome
to our Hosting Services
Policies
and Service Guidelines
- Content
- Traffic
Guidelines
- CGI
Scripts
- Chat
Rooms
- IRC
- Commercial
Advertising - Email
- Server
Abuse
- Refusal
of Service
Thank-you for choosing our hosting services. We strive to use the
latest hardware innovations. We are never 3 to 4 months behind on
the latest chips. The operating system is a customized version of
Redhat with the Apache web server. We feature completely redundant
power systems, with both natural gas powered generators and APC
battery backup units. You will be able to access and manage your
website on our machines using FrontPage, Telnet, FTP or Fetch.
With our PowerScript PlusMail WebControl you can even perform some
management functions using your web browser. Our servers are
connected to the Internet backbone over Multiple T3 Connections,
each of which has a capacity of 45 MBPS (million bits per second).
Each server is monitored 24X7 and all employ advanced system
monitors capable of notifying staff members anytime a problem may
arise. If you should have any questions use the contact emails
below.
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For
support questions, always include your domain name or user ID and a
full description of the problem including any "error
messages".
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- All services may be used
for lawful purposes only. Transmission, storage, or presentation of
any information, data or material in violation of any United States
Federal, State or City law is prohibited. This includes, but is not
limited to: copyrighted material, material we judge to be
threatening or obscene, or material protected by trade secrets and
other statutes. The subscriber agrees to indemnify and hold us
harmless from any claims resulting from the use of the service which
damages the subscriber or any other party.
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- Note:
Pornography, nudity and sex-related merchandising are prohibited on
all servers. This includes sites that may infer sexual content, or
link to adult content elsewhere. This is also true for sites that
promote any illegal activity or content that may be damaging to our
servers or any other server on the Internet. Links to such materials
are also prohibited. We will be the sole arbiter as to what
constitutes a violation of this provision. As such, any violation
will result in immediate deactivation of services without a refund.
- In addition any site
selling or promoting Bulk email services or software is not allowed.
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- Examples of non-acceptable
content or links:
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- We will be the sole
arbiter as to what constitutes a violation of this provision.
The traffic allowance provided, even on the value non-virtual
account is 10 times more than the average user needs. Each gig
of transfer is equal to approximately 100,000 hits.
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- 95% of our customers don't
even come close to using a portion of this website traffic
allowance, but it's there if you need it. However, if you find
yourself needing above the generous website traffic allowance, then
additional data transfer cost of $25 per 1000 MB per month, over the
traffic allowance will apply.
Each account comes with its own cgi-bin. You are free to use any CGI
scripts you wish, however we reserve the right to disable any CGI
script that effects normal server operation.
We do not allow clients to install their own chat rooms. These tend
to be large system hogs and we cannot allow it as an account option.
We do provide a choice of Java chatrooms for a small extra charge
that will more than fill your needs and run without hindering the
performance of the servers for others. You are limited to one
chatroom on your domain.
We currently do not allow IRC or IRC bots to be operated on our
servers.
Our servers are NOT to be the source, intermediary, or destination
address involved in the transmission of spam, flames, or mail bombs.
Your domain is not to be referenced as originator, intermediary, or
reply-to address in any of the above. Advertising sites on other
servers which in turn contain links to a domain on our servers is
prohibited. We consider "spam" as any mass unsolicited
message in the mediums of Newsgroups and Email. If you are found to
have spammed, then we will immediately, without warning, disable
your domain. In addition, we will impose a $100 penalty for each
spam policy violation. We reserve the right to refuse or cancel
service to known spammers. Lastly, we reserve the right to determine
what violates this policy.
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- As such, any violation
will result in immediate deactivation of services without refund.
Any attempts to undermine or cause harm to a server is strictly
prohibited.
We reserve the right to refuse or cancel service at our sole
discretion.
Failure
to follow any term or condition will be grounds for immediate
account deactivation without refund.
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